FAQ
Nyxxwear FAQ
Materials
Our lingerie, harnesses, stockings, and gothic clothing are made from high-quality, durable fabrics designed to hug, stretch, and impress.
Sizing
Check our sizing guide before ordering. Many items are adjustable for a perfect, edgy fit.
Adjustable & Stretchable
Yes — straps, harnesses, and fabrics move with you for comfort and style.
Orders & Shipping
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Processing: Within 24 hours
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Shipping: 2-5 business days; delivery usually 7-10 days
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International: Yes, worldwide!
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Cost: Free shipping on all orders
Returns & Exchanges
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Policy: Unworn, undamaged, unaltered items can be returned within 10 days for store credit
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Custom items: Final sale
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Damaged items: We replace damaged orders — just send your order number + photo
How to Return:
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Contact us via the Contact page
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Pack securely in original packaging
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Ship it back
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Processing takes 7-10 business days
Care
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Hand wash delicate items or follow care labels
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Avoid harsh chemicals
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Store accessories separately to prevent tangles or scratches
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Air-dry and keep gothic pieces in a cool, dry place
Payment
We accept credit/debit cards, PayPal, Apple Pay, Google Pay, Klarna, and Afterpay — flexible, easy, and secure.